I bought a mac laptop online that doesn't work?
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I was searching everywhere online for a company other than apple store itself that sells used mac’s. Well I found a supposedly reputable company online that is experts at fixing laptops especially macs. They also sell them too. So after much research I decided to buy one from them for 9. I got it in September because they were running a good deal on this one and I wanted to buy it asap. I bought it for my boyfriends birthday which is in November. I turned it on when I got it..it worked fine.. I shut it down and never turned it on again. Come November…my boyfriend gets it hes so happy etc etc..now 1 week later it doesn’t work..it boots up and doesn’t even go to any screens or anything…my boyfriend didn’t do anything to it..and this company’s policy is only a 30 day return…i purchased it through Paypal and they only have a 30 day dispute period and my bank said its too late for them to do anything. The laptop has a 6 month warranty but I just want my money back. Any advice any1?
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Tagged with: apple store • boots • boyfriends birthday • laptop • laptops • money • reputable company • screens • warranty
Filed under: Used Mac Laptops
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Send it back and ask them to fix it. It sounds like it should be repairable.
then i suggest you to bring back to apple and get it fix,imdoubtful tat you will be able to get your money back
It sounds like your only option is to take advantage of that six month warranty and have the computer repaired … hopefully the problem is covered under the warranty.
Sounds like your out of luck if you want your money back. Your best bet would most likely be to take it to your local computer repair shop to get it fixed, but expect to pay around $50. Its doubtful that the place you bought it from knew it was going to crash, sometimes computers just do that. It could be a simple problem that might be resolved in a few minutes, so its worth the try.
Good luck!
First off, a bit more info is needed. What kind of Mac did you buy? Is it an older iBook or a newer refurbished MacBook? What kind of system software are you running? Is it MacOs 9 or MacOs X? Did you get a CD or DVD with the system software on it so you can start up from it? Your best bet is to phone the company, see if they will pay the shipping and mail it to them for repair. Let them repair or replace it.