We have a new/used Sony laptop (2004) and need advice re: installation of…?
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…software to connect online w/ Qwest DSL. We have the disc and have tried many times to download. Qwest disc is: Version 1.3.7, model # is GT701-wg. Any help re: steps to get the laptop online would be appreciated. Thanks! 
Windows XP
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check you have all the correct cables and or the correct configurations on your router going, to the correct ports etc
if your running VISTA is your new DSL modem or router upto date and your running the latest dirvers etc
Hello, this is Steph from Qwest, I am sorry this has been frustrating to set up. Please email me at talktous@qwest.com attention Steph, include your billing phone number, address, and best time and contact number and I will have a technical specialist contact you to help. In the meantime you also may go here for help http://www.qwest.com/internethelp/. thank you!
Steph Lake
Manager – Talk To Qwest Team
talktous@qwest.com – attention Steph
http://www.twitter.com/TalkToQwest
“At Qwest your account information is confidential and protected by law, so I need your permission to access the account.”